We are recruiting a Server!
As a Server for New World Trading Company, you are at the front line of fun, team morale, quality, standards and most importantly guest experience. You are the face of the restaurant operation and the performer on the centre stage. Your knowledge of our menu and products is Industry-leading and you will continuously upskill yourself to ensure you are the best. You are there to the guest and host them along their journey with us with energy, expertise and confidence. A New World experience should be one like no other.
We always encourage you to be creative whilst following our service values. Our service values are something that everyone lives by, however, you are flexible and dynamic (There is nothing worse than being served by a robot!)
We hired you for your personality so always be yourself; Individuality and your own personal style is valued higher than just fitting the mould.
There is always an opportunity to learn and grow at NWTC and we will require you to eagerly drive your own career progression. You will Always portray an upbeat, positive attitude.
- Ensure every guest interaction is ultra positive and with the intention of getting them to have a return visit
- Undertake all Busser responsibilities where relevant/needed
- Carrying out the required daily opening, changeover, breakdown and beautification procedures, and ensuring Trail is completed fully and on time.
- Taking on the role of ‘shifty’ when required and leading the floor team in all responsibilities that apply to this position.
- Always following the correct financial procedures, including abiding by our ‘Fair Game’ tip policy.
- Taking full ownership of all your guests’ experiences in the restaurant and endeavouring to turn every great experience into one with the ‘wow factor.
- Keep the Restaurant and Bar areas clean, tidy at all time.
- Be guest-facing at all time providing excellent service.
- Ensure all specs are followed at all times.
- Commit to maintaining an excellent standard of knowledge expected to perform your role. This includes core manual, food and drinks specs etc.
- Proactively engage with company incentives
- Maximise sales using up-selling techniques
- Being H+S compliance at all times including licencing obligations and allergen procedures
- Undertaking any reasonable management requests
Here’s what we can offer:
- Opportunity to earn £500-600/month in tips on top of your hourly wage
- Multi award-winning company. Including Sunday Times Top 100 Companies, 4 years running.
- Multi brand operator.
- 50% discount on food and drink for you and all your guests at any of our restaurants.
- Company pension scheme.
- An employee assistance program providing support on financial, health and legal issues.
- Discretionary benefits.
At The New World Trading Company, we continue to break the mould of the modern pub. This means that not only do we encourage individuality, we value it! And believe our business thrives on it – from the spaces we create for guests, to the careers we build for our people – you are your only limit!
If our brand matches yours, call Mark Coker on 01242 895 165 or email The Botanist Cheltenham here.