MAIN DUTIES:

• To create a positive and lasting impression of an exceptional family leisure attraction
• Greet and serve customers in a friendly approachable manner. Offer menus, inform of specials, make suggestions and answer questions factually regarding Adventure Golf, food, beverage and service
• To meet and greet party bookings and introduce them to the party hosts
• Check orders to ensure complete and correct, order meets presentation and quality standards
• Serve alcoholic and non-alcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order
• Provide prompt service for all orders
• Clear tables and bar as customers are finished and suggest further sales
• Respond to incoming telephone, email, website, and walk-in inquiries
• Take bookings and make sure payments are received and deal with any other customer requests
• Completes opening and closing procedures as per shift
• Other administrative duties given by management.

PARTY RESPONSIBILITIES:

Children’s parties:
• Set up the party room according to specification on the events sheet
• Meet and greet all party guests, introduce yourself and explain party procedures
• Ensure health and safety protocol is announced in a child orientated manner and that it is adhered to
• Encourage party guests with a warm and family focused positive attitude
• Serve party food, entertain guests with games and activities until end of party

To apply, complete an application form on Facebook here or email reception.cheltenham@mrmulligan.com.